MyBNS

The only property management system you will ever need.
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Revolutionary online portal

Made in-house by BNS
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Features of MyBNS

Our bespoke online property management portal

Delivering 24/7 access to the Leaseholder online allows the property to be managed in ‘real-time’. MyBNS includes a bespoke financial package which allows the Directors and authorised individuals access to financial information anywhere in the world at any time.

Leaseholders can:

  • See and update their own details
  • View statements
  • See an overview of the property
  • Report general maintenance issues
  • View real-time progress of maintenance
  • View H&S documentation related to the property
  • Review minutes of meetings
  • View block documents
  • See photos of the property
  • View completed issues
  • Make service charge payments
  • View BNS inspections
  • View the fully integrated diary system
  • Correspond with our team at anytime from anywhere

In addition, directors can:

  • View electronic statements of account of other members of the company
  • View insurance documentation and claims progress
  • View and approve service charge estimates
  • Review jobs
  • View and respond to Compliance Issues
  • See financial information for the Property Management Company, including budgets, reports, year end accounts, income and expenditure, bank balances and reconciliations, supplier invoices
  • Raise and approve queries for service charge estimates, year end accounts, minutes, agendas
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There for everyone

MyBNS allows owners, tenants, contractors, suppliers and BNS Staff to fully interact within a secure system.
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Transparent communication

With our committed approach to providing a transparent service to all our clients, MyBNS allows us to do this in a proactive and extremely communicative manner.
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Live real-time management

This portal is agile, at the tips of your fingers, easy to use and a live as we can make it.
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Ever Evolving

MyBNS is ever-evolving and is at the forefront of technology and ensures issues, no matter how large or small, remain active and kept on top of at all times. BNS are investing in and delivering the future of property management.
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MyBNS app logo
The MyBNS app offers a seamless and convenient way for customers to manage their MyBNS accounts. With the MyBNS app, managing your account has never been easier.
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The MyBNS app offers a seamless and convenient way for customers to manage their MyBNS accounts effortlessly. With its user-friendly interface and powerful features, the app is designed to cater to the needs of our valued customers. Whether you want to access account information, submit support tickets, make payments, or customise your preferences, the MyBNS app puts you in control. 

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Take a tour...

Watch this informative video to discover the features of the MyBNS app. Learn how easy it is to manage your MyBNS account, access and submit support tickets, view your balance, and personalise your MyBNS experience and much more - all at your convenience.
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MyBNS App
Features

Tickets

Have a question or need assistance? The Tickets section allows you to submit and respond to support tickets directly from the app. Whether you have an inquiry, need help with a specific service, or want to resolve an issue, our dedicated support team is just a tap away. 

My Account

Manage your finances effortlessly with the Account section. Check your current balance and monitor your transactions with ease. Want to make a payment? No problem! Pay securely using your preferred card directly within the app. Need a statement for your records? Access and review your transaction history whenever you need it. 

Appointments

Accessing the latest information on your block’s appointments is now easier than ever. With just a simple touch of a button, you can instantly view and stay updated on all upcoming appointments within your block. 

Settings

Customise the MyBNS app to suit your preferences using the Settings section. Update your personal information, including contact details, so you never miss a beat. Worried about paper waste? Go green and opt for paper-free statements. Tailor your notification preferences to ensure you receive the information that matters most to you. 

Security

At MyBNS, the security of your financial data is our utmost priority. Rest assured, the MyBNS app employs security measures to safeguard your information.  

Seamless Integration

The MyBNS app seamlessly integrates with your existing MyBNS account, providing a harmonious experience across multiple platforms. Switch between your mobile device and computer effortlessly, and access the same up-to-date account information from anywhere, anytime. 

User-Friendly Interface

The MyBNS app’s user-friendly interface is designed with simplicity in mind. Navigating through the app is effortless, making it accessible to users of all ages and technological backgrounds. The layout ensures that essential functions are just a tap away, promoting a stress-free experience. 

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